Booking.com’s Traveller Review Awards 2025 reveal the world’s most welcoming cities this year
Booking.com, one of the world’s leading digital travel platforms, is excited to announce its 13th annual Traveller Review Awards, which includes the 10 Most Welcoming Cities on Earth for 2025, providing travellers a comprehensive guide to make travel easier for everyone. Among the winners, 170 accommodations in Hong Kong have gained recognition around the globe.
According to a survey conducted by Booking.com, a record of 1.7 million travel partners across 212 countries and territories are being recognised with Booking.com’s Traveller Review Awards in 2025 for their exceptional hospitality. Italy continues to lead in the 8th consecutive year with the highest count of award winners, totaling 207,730, followed by France with 155,203 and Spain with 147,700.
Hong Kong is recognised for its impressive hospitality and quality of service. The city boasts 170 hotels, apartments, guest homes, and other lodging options that have received excellent ratings from travellers on Booking.com, marking an increase by 38 accommodations from the last year. Notably, 18 of these accommodations in Hong Kong have achieved scores above 8.5 in reviews on Booking.com. These are as follows (in alphabetical order):
● Cordis, Hong Kong ● Disney Explorers Lodge ● Disney’s Hollywood Hotel* ● Four Points by Sheraton Hong Kong, Tung Chung ● Grand Hyatt Hong Kong ● Hotel ICON ● Hotel Stage ● K11 ARTUS ● Kerry Hotel, Hong Kong ● Kowloon Shangri-La, Hong Kong ● Ocean Inn* ● One-Eight-Once Hotel & Serviced Residences* ● Page148, Page Hotels ● Prince Hotel, Marco Polo* ● The Fullerton Ocean Park Hotel Hong Kong* ● The Hari Hong Kong ● The Salvation Army – Booth Lodge ● The Stellar* *This is the first time for these 6 accommodations to be on this list.
Ms. Regina Chan, Area Manager, Taiwan and Hong Kong at Booking.com said, “Our annual Traveller Review Awards reflect the evolving preference of travellers with more Hong Kong hotels receiving recognition this year. These accommodations excel in offering distinctive wellness and cultural experiences for diverse age groups, aligning with the key travel trends for 2025, such as multigen megatrips, vintage voyaging and passport to immortality. Booking.com will collaborate with our partners to seamlessly connect travellers with everything they need.”
2025’s Most Welcoming Places on Earth Determined by the share of accommodation partners receiving a Traveller Review Award in a certain city, this year’s Most Welcoming Places on Earth list highlights a diverse array of destinations from around the globe. Whether it’s coffee farms and pristine beaches or medieval hideaways and jungle towns, these destinations showcase the world’s diverse charm and hospitality, inspiring remarkable adventures in the year ahead.
2025’s Most Welcoming Cities on Earth ● Sigiriya, Sri Lanka ● Cazorla, Spain ● Urubici, Brazil ● Taupo, New Zealand ● St. Augustine, United States ● Orvieto, Italy ● Manizales, Colombia ● Quedlinburg, Germany ● Ko Lanta, Thailand ● Chester, United Kingdom
2025’s Most Welcoming Regions on Earth ● Osijek-Baranja, Croatia ● Kakheti, Georgia ● Madeira, Portugal ● Misiones, Argentina ● Graubünden, Switzerland ● South Australia, Australia ● Bretagne, France ● Baja California Sur, Mexico ● Kien Giang, Vietnam ● Drenthe, Netherlands
With Connected Trip in mind, Booking.com shares the best places to stay and things to do in the 2025’s Five Most Welcoming Cities on Earth, for travellers to embark on a wonderful journey.
Ko Lanta, Thailand Located in southern Thailand, the tranquil island of Ko Lanta serves as a peaceful retreat with its pristine beaches, dense jungles, and laid-back atmosphere and is home to a vibrant mix of local Thai and Chao Ley (nomadic sea people) culture, with quaint fishing villages and fresh seafood markets adding to its laid-back vibe. Travellers can explore the stunning coastline, where golden sands meet clear turquoise waters, ideal for snorkeling and diving. Travellers can also join the Full-day Guided tour of Ko Rok Noi and Koh Rok Yai to explore the nearby twin islands that’s form part of the stunning Mu Ko Lanta National Park.
Where to stay: If the mindset is luxury, Layana Resort & Spa - Adult Only - SHA Extra Plus does the job. Elegant beachfront villas located on the shores of Ko Lanta paired with the property’s spa, infinity pool and gourmet dining make it the perfect retreat for rest and relaxation. Long Beach Chalet - SHA Extra Plus also provides a relaxed, beachfront escape on the island’s tranquil Long Beach. Guests can experience Thai-style bungalows with private terraces, direct access to the crystal-clear waters, all set in a lush, tropical paradise.
Sigiriya, Sri Lanka Located in the heart of Sri Lanka’s ‘Cultural Triangle,’ Sigiriya is a must-see destination that seamlessly combines natural splendor with deep history. The iconic Sigiriya Rock Fortress, a UNESCO World Heritage Site, offers breathtaking views and highlights the architectural brilliance of ancient Sri Lanka. In the late 5th century, King Kashyapa established his royal capital here, crowning the summit with an elaborate palace adorned with vibrant frescoes. Visitors can immerse themselves in the nearby village, renowned for its fabrics and handicrafts, including batiks (fabrics with ornate designs traditionally created using wax), ornamental pots, and handloom textiles. The lush landscapes of Minneriya National Park are also famous for its spectacular wild elephant gatherings. From conquering the ascent to the fortress to embracing the tranquility of village life, Sigiriya presents an unforgettable blend of adventure and serenity.
Where to stay: Roo Mansala, or “alluring abode” in English, has direct and uninterrupted views of the Sigiriya Rock Fortress and the Pidurangala Rock. The hotel’s unique architecture and interior design blends seamlessly with the natural habitat that surrounds it. For travellers craving a bit more adventure, Back of Beyond - Pidurangala, boasts guests bungalows and villas surrounded by four acres of dense forest. While there, visitors should consider booking a Private Jeep Safari at Minneriya for an up-close look at the region’s famous elephants and other incredible wildlife in their natural habitat.
Cazorla, Spain Cazorla is a picturesque town in the south of Spain where history and charm come together. Nestled amidst rolling fields of olive trees with the majestic Sierra de Cazorla mountains as a backdrop, and just an hour's drive from Jaén. The iconic Castillo de la Yedra stands as a reminder of the area’s medieval past, giving way to panoramic vistas of the surrounding landscapes. While the nearby natural park beckons with its rugged beauty, Cazorla itself enchants with its intimate plazas, local delicacies like game meats and olive oil, and a sense of timeless authenticity. Perfect for those seeking history, culture, and a touch of nature, Cazorla is a serene escape into Andalusian heritage.
Where to stay: Set within Las Sierras Cazorla, Segura y Las Villas Nature Reserve, Coto del Valle de Cazorla is a tranquil retreat near the Guadalquivir River. Guests can enjoy accommodation with mountain-view terraces, a large outdoor pool, lush gardens, and regional cuisine at the on-site restaurant. Looking for more space? The Casita Cazorla is a two-bedroom holiday home with a private balcony, seasonal outdoor swimming pool and open-air bath. While visiting Cazorla, a Private Olive Oil Tasting Visit is a must, as it gives a glimpse into the rich history of traditional olive oil production in the region.
Urubici, Brazil Tucked away in the picturesque Serra Catarinense region, Urubici is one of the coldest towns in Brazil and is famed for its rugged landscapes, misty valleys, and cascading waterfalls. The iconic Morro da Igreja offers panoramic vistas and is home to the stunning Pedra Furada, a natural rock formation that captivates visitors year-round. Adventurers can explore Véu de Noiva Waterfall or hike through trails leading to secluded spots like the Canyon Espraiado, making it an ideal choice for the 70% of Hong Kong travellers interested in vacation experiences that help improve their fitness levels.
Where to stay: Set amidst the lush landscapes of Urubici, Zion Bubble Glamping offers a unique stay in transparent domes surrounded by the Araucária Forest, alpine meadows and cloud forests. Guests can enjoy 360° views, cozy accommodations, and the serenity of Brazil's highlands, perfect for stargazing and relaxation. For a more rustic alternative, the Cabanas Cold Mountain is made up of several roomy chalets and is a perfect getaway for family or friends.
Taupo, New Zealand Situated in the heart of New Zealand’s North Island and on the shores of the country’s largest lake, Taupō is a captivating year-round destination. Formed by a massive volcanic eruption thousands of years ago, Lake Taupō presents countless opportunities for fishing, kayaking, and serene lakefront strolls. The town itself is warm and welcoming, with mom-and-pop shops, cozy cafes, and a vibrant local arts scene. Just a short drive away, visitors can marvel at the roaring Huka Falls, unwind in natural hot springs, or explore the geothermal wonders of Craters of the Moon. Taupō also serves as a gateway to Tongariro National Park, known for its striking volcanic landscapes and world-renowned hiking trails.
Where to stay: Acacia Cliffs Lodge is a stylish escape with endless views of the lake and mountains and consists of contemporary suites with private terraces, where guests can enjoy gourmet breakfasts showcasing local produce and personalized hospitality in an exclusive hilltop setting. Chalet Eiger is another special option, nestled amidst indigenous forest near Lake Taupo. It combines alpine elegance with a tranquil ambiance, and provides great gastronomic options crafted from local ingredients. The complimentary bikes and bowling alley are not to be missed. This Half-Day Kayak to the Maori Rock Carvings in Lake Taupo is another excellent way to experience the area’s wonders. An experienced guide will explain the carvings’ cultural significance to the lake and surrounding areas while floating beneath them.
